Single-specialty OBGYN group
$1,000
per month
Pricing
One price. One specialty. Everything included.
No per-patient fees. No per-physician fees. No setup fees.
We picked a price that works for all practices. Then we put every capability inside it.
HIPAA compliant
Full data encryption
Guided by your practice
Available 24/7
$1,000
per month
per specialty
Everything you need to own the space between appointments. Branded to your practice.
Hire NeelaMonth to month. Cancel anytime.
What's included
Every capability. Every patient. Every physician on the team.
One price covers the full product. The list on the right is what most software vendors charge extra for. We do not.
Included
- Welcome Agent on your website
- AI Chat for patients, 24/7
- Tasks and reminders, generated from each visit
- Plain-language visit summaries
- Document vault for labs, consents, imaging, discharge instructions
- Family coordination for partners and caregivers
- White-label branding (your name, your logo, your colors)
- HIPAA-compliant infrastructure, SOC 2, BAA
- EHR integration (Epic, Athena, eClinicalWorks, others)
- Onboarding and configuration to your protocols
- Unlimited patients
- Unlimited physicians on your team
- Unlimited messages
- Ongoing product updates
Not included (because there are none)
- Per-patient fees
- Per-physician fees
- Per-message fees
- Setup or onboarding fees
- Training fees
- Annual contracts (unless you want one)
Why we price this way
Your practice should not have to do math to understand the bill.
Most healthcare software pricing is built to obscure the real cost. Per-seat fees that scale with hiring. Per-message fees that punish engagement. Setup costs that double the first invoice. Volume discounts that disappear when you grow.
We did the opposite. One price per specialty, per month. If you add patients, your price does not change. If you hire a new physician, your price does not change. If your patients message Neela 10,000 times this month instead of 1,000, your price does not change. The only time the number changes is when you add a new specialty, because each specialty is configured separately.
Multi-specialty
How multi-specialty practices are billed.
Each specialty Neela serves is configured separately to its specific protocols and patient population.
General surgery practice that also does bariatric surgery
$2,000
per month
Multi-specialty group running OBGYN, primary care, and endocrinology
$3,000
per month
Primary care practice with an in-house pediatrics arm
$2,000
per month
Not sure how your practice would be counted? Reach out and we can have an answer for you quickly.
FAQ
Each specialty Neela serves is configured separately to its specific protocols, patient population, and care arc. An OBGYN patient and a colorectal surgery patient need different things. So if your practice serves a single specialty (just OBGYN, just general surgery, just primary care), you pay $1,000 per month. If your practice is multi-specialty, you pay $1,000 per month for each specialty you want Neela to support.
See the examples above. If you are not sure how your practice would be counted, we will work it out on the demo call.
No. Neela is month-to-month by default. You can cancel anytime, no penalty. If you want a longer-term agreement for budgeting purposes, we are happy to do that, but we do not require it.
Yes. Onboarding, configuration to your protocols, EHR integration, staff training, branding setup, all included. Standard onboarding takes two to four weeks. Your team's training time is about an hour total.
No, and intentionally. We priced Neela so that a two-physician group and a 15-physician group pay the same per specialty. Volume discounts would mean the smallest, most independent practices, the ones we are built to serve, would pay the most. That is backwards.
Your price does not change. There are no per-patient, per-message, or per-physician fees. The only time the bill changes is when you add a new specialty.
Ready to see Neela configured for your practice?
A 20-minute demo. No commitment. No sales pressure.
Hire Neela